BAG
Your bag is currently empty
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\n\tStep One: Finding an item and adding to your shopping bag\n\t
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\n\tStep Two: The shopping bag\n\t
\n\t\tWhen you've finished shopping, click the shopping bag icon found on each page. The shopping bag is where you check if the products in your bag are correct, and have the option to change the quantities you're ordering. To continue to purchase, click the checkout button.\n
\n\tStep Three: Order details\n\t
\n\t\tThe next page will ask you to provide billing and delivery address details. Please review your order before confirming. \n
\n\tStep Four: Confirmation\n\t
\n\t\tOnce you've confirmed your order you will see a confirmation page that gives you your unique reference number and the total sum deducted from your credit or debit card account. You can print this page for your reference, or alternatively wait until you receive this information in an order confirmation email. The email will show all details of items purchased, delivery addresses, delivery options and packaging options, which you can keep for your records. If you have any questions, please call Customer Services on 1-800-692-9040.\n
\n\tView Bag\n\t
\n\t\tClick on the shopping bag icon to display your shopping bag with the list of the items selected for purchase, the selected quantities of each, and the total cost of the purchase. You may remove items or change the quantities ordered in this area. \n
\n\tDeleting Items from your Shopping Bag\n\t
\n\t\tIf you wish to delete an item in your Shopping Bag, simply go to “View Bag” and select the \"Remove\" link below the product name. The item will be removed from your shopping bag. \n
\n\tApplying an Offer Code\n\t
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\n\tTroubleshooting\n\t
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Having a hard time choosing a gift? Can’t find a scent right for you?\nOur Stylists are ready to help you on Live Chat. Just ask away.
","inLanguage":"en-SG"},"inLanguage":"en-SG"},{"@type":"Question","@id":"https://www.jomalone.com.sg/customer-service/shopping-online#question-4","position":4,"name":"Optimal Monitor Settings ","acceptedAnswer":{"@type":"Answer","text":"This site is best viewed with Internet Explorer EDGE or higher and a minimum monitor resolution of 1024 x 768.
\nPlease note that monitors display colours differently based upon their settings.
","inLanguage":"en-SG"},"inLanguage":"en-SG"},{"@type":"Question","@id":"https://www.jomalone.com.sg/customer-service/shopping-online#question-5","position":5,"name":"Internet Browser Requirements","acceptedAnswer":{"@type":"Answer","text":"Our site works best with Google Chrome on PCs.
\nWe also support Firefox 3 and Microsoft Edge for PCs and MACs, Safari 2.0.4 on MAC only.
","inLanguage":"en-SG"},"inLanguage":"en-SG"},{"@type":"Question","@id":"https://www.jomalone.com.sg/customer-service/shopping-online#question-6","position":6,"name":"Security Online ","acceptedAnswer":{"@type":"Answer","text":"\n\tAt JO MALONE LONDON ONLINE SG, we understand how important security is to you. When you place an order at JO MALONE LONDON ONLINE SG, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely.\n
\n\n\tIn order for encryption to take place, your browser must have the SSL protocol. The browsers that have this software include the following:\n\t\t
\n\tTemporarily Out of Stock
\n\tIf a basic stock item is unavailable on jomalone.com.sg it will show as out of stock. \n
\n\tAlternatively, you can visit one of our Jo Malone London stores. Please click here to find your nearest store.\n
","inLanguage":"en-SG"},"inLanguage":"en-SG"},{"@type":"Question","@id":"https://www.jomalone.com.sg/customer-service/shopping-online#question-8","position":8,"name":"Maximum Purchase Policy","acceptedAnswer":{"@type":"Answer","text":"\n\nWe regret that we must limit orders to no more than eight (8) units of the same product and no more than fourteen (14) units per transaction. If you have any questions, please call us at 1-800-692-9040 and we will be happy to assist.\n\n
","inLanguage":"en-SG"},"inLanguage":"en-SG"},{"@type":"Question","@id":"https://www.jomalone.com.sg/customer-service/shopping-online#question-9","position":9,"name":"Complimentary Gift Wrap Service ","acceptedAnswer":{"@type":"Answer","text":"\n\tWhether a treat for yourself, or a gift for a loved one you can choose for your order to arrive wrapped in the iconic cream box tied with the black ribbon. You can do this at the checkout process. Find out more about The Art of Gift Giving here.\n
","inLanguage":"en-SG"},"inLanguage":"en-SG"},{"@type":"Question","@id":"https://www.jomalone.com.sg/customer-service/shopping-online#question-10","position":10,"name":"Payment Options","acceptedAnswer":{"@type":"Answer","text":"The following Credit/Debit cards are accepted for payment:
\n\tImportant information: